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General Terms of Use

Description of the service

For the purposes of these Terms, the Luontoon service shall mean both the Luontoon.fi website and the Luontoon mobile application. Luontoon service (hereinafter also ‘Service') is produced and maintained by Metsähallitus, a state-owned enterprise operating under the Ministry of Agriculture and Forestry and the Ministry of the Environment (Business ID: 0116726-7). luontoon.fi web service consists of pages containing information.

The user undertakes to use luontoon service in compliance with these Terms of Use, the law and generally appropriate usage. The Service is free of charge.

All the information appearing in the Service is intended for informative purposes only and should not be conceived as advice of a legal, commercial or any other nature. Metsähallitus assumes no responsibility for the suitability of the information presented in the Service for the user's purposes or for the results of any action taken on the basis of this information.

Rights of use for the material published in the service

Luontoon service may only be used for private, non-commercial purposes. The user is not entitled to utilise the Service or any part of it in any other manner without the written permission of Metsähallitus. All rights, including copyrights, relating to the Service belong to Metsähallitus and/or its co-operation partners. The user is not entitled to distribute, publish, translate or modify documents or other material or release them for use by a third party without prior consent in writing.

The pages of the luontoon service or parts of them may be printed for the user's own personal use.

Use of cookies

Luontoon service uses cookies for statistical purposes (for instance to collect data on the number of visitors) and for some functionalities of the Service. The user can reject or delete cookies by changing the settings of the browser. However, this may cause the website not to function correctly.

Further information on use of cookies from the privacy statement.

User feedback surveys

The Luontoon service uses the cookie-based Hotjar tool to measure customer experience (NPS survey). You can block the use of Hotjar in the cookie settings. Data is collected and analysed anonymously, and the collected data cannot be linked to an individual visitor. The survey does not save session data. For further information, see Hotjar’s Terms and Conditions and Privacy Policy (hotjar.com).

Submitting a form and bot identification

Submitting the feedback form will require automatic bot identification, which is performed using the Cloudflare Turnstile service. Bot identification will only begin when you select the "Send" button on the form. Turnstile ensures that the form is filled in by a person and prevents abuse. Cloudflare’s Terms and Conditions (Cloudflare.com) also apply to the use of Turnstile.

Maintenance of the Service and liability for damages

Metsähallitus undertakes to maintain the correctness and high quality of the information presented in the service as much as possible, but does not guarantee the contents of the site nor that the site is entirely free of errors. Metsähallitus is entitled to improve and alter the contents and structure of the Service.

Metsähallitus shall not be responsible for continuous availability of the Service, and does not guarantee that the Service will always function without interruptions or faults. Metsähallitus shall not be liable for any direct or indirect damage suffered by the user as a result of incorrect contents or technical faults or maintenance work.

Metsähallitus is entitled to alter the software, database, equipment or any other part of the Service. Metsähallitus is entitled at any time to temporarily or permanently discontinue the Service or a part of it.

Material produced by third parties

Metsähallitus is not responsible for the contents or functionality of other web services accessible through luontoon Service. By proceeding to a web site linked with Metsähallitus' Service, the user accepts that the said site is not under the control of Metsähallitus and that it is not possible for Metsähallitus to influence their contents. The existence of a link to a web site outside Luontoon Service does not imply that Metsähallitus endorses that site or the services offered there in any way.

Law to be applied

Finnish Law shall be applied in the use of the Service and interpretation of these Terms of Use. Any disputes concerning these terms and conditions shall be settled at District Court of Eastern Uusimaa in compliance with the Finnish Law.

Entry into force and modifications of the Terms of Use

These Terms of Use enter into force at the time of updating (shown at the end of the web page) and shall remain in force until further notice. Metsähallitus is entitled to modify the Terms of Use, and the new Terms of Use shall enter into force at the time of their publication in the web service.

Updated Aug 29, 2025